Good morning. Here we are on Friday, the day that for some will end with margaritas, pantslessness, and a few “Woo”s. If you’re among that number, I wish you and your liver all the very best. If you’re not going to Señorita Yolanda’s for their 9 shots for $2 happiest of happy hours, I’ve got some potato skins we can share.
Before we rim our glasses with salt and get ready to shout over Tex-Mex techno (this imaginary bar is of course infamous for Selena remixes), let’s continue our series on social media. I mean, we’re here, we might as well talk about something while we sit in offices and wait for the end of the day.
We’ve talked so far about being new, we’ve talked about what goes into a message, so let’s look at another thing that happens with social media – mistakes.
We all make them. And when we do, we’re all sure that death by immediate asteroid impact to the face would be preferable.
See, I don’t mean the mistakes where you accidentally send an email to Tom A when you meant Tom B, and they’re just too close together in your Gmail. And I don’t even mean the time you spelled a person’s name wrong, because those are trivial mistakes in the grand scheme of things, and they’re easy accidents. Any apology would be quick and simple.
No, I’m talking about the times you really step in it. Like when you write that email in anger and in that automatic way you click ‘send’ rather than delete. Or when you suggest that the someone enjoys sexual relations with their mother. Or when you pointedly tell someone to savor the flavor of your genitals to the point of orgasm in their mouth. You know, good proper gut-wrenching mistakes that can dog you.
Did you know I used to use Twitter as a fancy text messaging service?
Did you know that I once told a room full of actors they could all go have violent sex with themselves using broken objects because I didn’t like what they were doing to the genius I had spewed onto the page?
Did you know I once sent all the angry emails I used to store in my Drafts folder to all their respective addressees?
I bring these things up because I own doing them. Even if I don’t remember writing the tweets, and only have a hazy recollection of telling actors what to do (interesting – one of them went on to do several years on a hit TV show), I did these things. There’s no doubt. I wasn’t hacked by Russians or Republicans. I didn’t leave my computer on so my wacky roommate could take over. I straight up did really stupid shit that affected me personally and professionally for months and years after.
I say this because you’re going to make mistakes. Own them. You don’t have to flail and objurgate afterward, you don’t need to withdraw for a 60-day isolation period. No, you’ve got to one harder – admit you were wrong and sincerely make an effort not to do it again.
And no, it’s not easy. Responsibility is not always easy. But it’s the better path to take if you want to move forward and onward in a better way towards your goals and towards repairing relationships. Hashtag realtalk. Hashtag adultmoment. Hashtag burritoface.
See, here’s the thing about mistakes. Saying, “Yes I did this, and I’m sorry I did” (or the like) is actually a good thing. Yeah, there are consequences, and even after you handle them, some people might not be so willing to change their minds about you, but then again, you’re not in charge of how they think and you can’t control how they think. So, politely, tell that bit of anxiety it too can go have sex with itself on this Friday morning.
One of the problems with mistakes I’ve seen people make and am guilty of myself is that we sometimes inflate them to Macy’s Thanksgiving proportions. We enlarge and engorge what we did wrong, the assumptions we make about how the fallout will be, and what the appropriate punishment and restitution might be. It’s really hard to put a mistake into perspective, because there’s an emotional component (“I can’t believe I did that!”) we need to first contend with – yeah, you did do that – before you can work the problem into a solution.
It’s also worth pointing out that there are going to be people out there who will spend a great deal of time, energy, and emotion giving you a lecture about what you did wrong, so that you understand the depth of your wrongness presumably so that you feel informed/guilty as to never do that sort of thing again. Rather than take a tolerant position that if you know it’s wrong you won’t do it again because you’re a human capable of understanding error, they break out a soapbox or pulpit to tell you what’s wrong while implying their fecal matter is without odor, or that they’re a better brand of person who could never make the same mistake as lowly you. This, to me, is applesauce and horsefeathers. We all make mistakes. The lectures can be spared and people can trust each other to do what’s right.
There’s a side note here that sometimes those corrective lectures come from an opinion, and we might not all agree with all opinions, but there’s a difference between recognizing that two people have differing views, and one person telling the other person that they’re subjectively wrong because reasons great and small. There’s nothing wrong with correcting an error, provided there are grounds and substantiated ideas to prove it was an error. (Again, we’re talking bigger problems not typos.)
Lastly, and often accompanying the lecture is someone saying publicly that they’re unsubsctibing, blocking, unfollowing or otherwise not engaging with a person who’s made a mistake. The publicity of their statement is often the telling element – why do they have to make a show of their action? What’s to be gained other than adding potential fear and shame to the mix? You, as the creative on social media who made the mistake in the first place, cannot control what other people do. You cannot and should not sweat the loss of one person because for all you know, people come and go without saying a word. Social media is a river with a current, and sometimes people float away. You’re not responsible for their actions or decisions, and you’re under zero obligations to keep them around. They want to go, let them go. Others will come. (Also, if these people are leaving over a mistake that other people have forgiven, and the majority of people have moved on, are you really concerned?)
This post ran a little long, so let me break out a TL;DR – you’re going to make mistakes. Own up when you do. Make the apologies and amends where possible, and move forward making every effort to be better. You can do this. I believe in you.
See you guys next week. Happy writing.